3D Wooden Puzzles | Wind Voyager
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- SHIPPING
Free shipping on domestic orders $65+.
Please allow 1-2 days for standard processing before your order ships.
All custom duty taxes are included in the pricing. No import duties charges will be required from you. - RETURNS
We want you to be 100% satisfied with your order. If you have ordered something that is not suitable, you may be able to return the item to us for a refund as long as the goods are returned to us within 30 days of receipt of your order and you meet the return requirements found in our Return Policy.
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FAQ
Customer Experience
Our products are precisely cut to ensure a seamless assembly process and come with detailed instruction manuals to guide users. The difficulty level of each product can vary, and for most items, you can find an estimated completion time in the “PRODUCT SPECIFICATIONS” section. Generally, depending on your level of experience, most projects can provide 2-5 days of assembly enjoyment (assuming you are not working on the project continuously throughout the day).
Absolutely! Our kits are thoughtfully designed, with many products featuring Ready-to-Use Electronic Kits to simplify the assembly of electronic components. Additionally, a large number of our kits come with clear, full-color instruction manuals to guide you through the process. These kits are perfect for beginners, ensuring an enjoyable crafting experience. Many of our first-time customers are pleasantly surprised by the simplicity and fun of our kits. Of course, if you encounter any difficulties during assembly, you can always reach out to us for more specific guidance, such as detailed video tutorials.
While most kits are suitable for children aged 10 and above, building together fosters connection and sparks imagination. Even with a slight challenge, it's a wonderful opportunity to share quality time away from screens, nurturing your child's creativity and creating cherished memories.
Order Management
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your package.If you have any question,You can contact us directly: service@craftoyx.com
Yes, if one of the key pieces in your craft kit accidentally breaks, fret not! Just reach out to us right here, and our dedicated team will swiftly handle it for you. However, please bear in mind that replacing a specific piece might take a bit of time as we ensure it's sorted meticulously before sending it your way.